Privacy

This policy covers Ecovent Dryer Duct Solutions Orlando, a service business that comes out to homes and properties in Orange County, Florida. It describes, without legal jargon, where the information goes once you hand it over by phone or through the quote form here.

What you tell us, and what we write down

On the form we ask who you are, a number to reach you on, where the job is (street, city, ZIP) and which service you are after. You can also add an email, a few words about the problem and as many as five pictures. A phone call leaves us with your caller number and a note of what we settled on. Once we have been out, we jot down how your vent or ducts are laid out, so a return trip starts from what we already know.

What it is used for

• Booking and doing the job you requested, and replying when you ask about it.
• Sending the work plan, a booking confirmation or a bill.
• Text messages that answer your request or remind you of a booked visit, and only once the SMS consent box on one of our forms has been ticked.
• Text messages with cleaning reminders and occasional offers, and only once the separate, optional marketing box has been ticked as well.
• That is the full list. Your details are never sold, rented out or swapped.

Calls to your phone

The number you write on the form is the one we ring back to talk through your request. How we handle text messages is set out in a section of its own, further down this page.

Pictures you upload

Any picture added to the form is saved by our website platform next to your request, and we are the only ones who can open it. We look at pictures only to price the job. If you want them gone, tell us and we will erase them.

Services that handle your request

Submissions travel through the platform that runs this website, which holds each one so that we can read it and reply. No payment is taken on this site, and no card or bank details are stored here.

Spam protection on the contact form comes from Cloudflare Turnstile, a check run by Cloudflare, Inc. It may look at technical details of your browser and device, and uses them only to tell people from bots.

Cookies, analytics and ad tracking

Yes, there are some. Our hosting platform installs Google Analytics and Google’s ad measurement tools, which tell us how many people visit and which of our ads end in a quote request. These tools place cookies and pass data such as the pages you open to Google, which handles it under Google’s privacy policy. When you reach us through one of our Google ads, the ad’s click reference travels with your form, which is how we learn which ad did its job. The hosting side also keeps standard server logs (IP address, requested page, timestamp) to keep the site up and safe.

Changing or erasing your information

Call (321) 321-2977 and ask. We will tell you once it is done. The one exception is paperwork the law makes us hold for taxes or bookkeeping, and that is held no longer than required.

Updates to this page

A revised policy replaces this one right here, and the date it changed goes at the foot of the page.

Last reviewed: October 2026.